Contact
We would really love to hear from you.
Please contact us for any information, feedback, quotes or questions and we would love to help! We are always checking our emails during work hours so for a quick response please give us a call, text or email and we will get back to you soon.
Our NEST Home Office is open between 9am – 4.30pm weekdays only (excluding school pick up times and shut on public holidays and every weekend)
Nest Home Services
ABN: 37 157 197 198
Based: Morningside, Brisbane, QLD 4171
Brisbane Cleaning Services
Sally and Katie in the Office – 0438 079 996.
OR
Carpet Cleaning by Will: 0438 079 905
Email: info@nesthomeservices.com.au
TERMS AND CONDITIONS WHEN BOOKING WITH NEST:
NOTE: our terms and conditions for payment is that we are paid in full on the day of cleaning. For any once off cleaning services we will contact you to get your credit card details the day prior to your cleaning Service, this will secure your booking and payment will be taken out once the clean has been completed.
If in the unlikely event that you are not happy with your service then the team will return to fix anything that is required of them, please keep in mind that if you are to restrict them with time in anyway then they can only complete what they can in the time that YOU have allocated to them. We do NOT offer refunds of any kind, we will offer a solution.
If for any reason you choose to cancel your once off cleaning service we require a minimum 48 hours notice. Remember these cleaners have reserved your booking time and day so if you are wishing to cancel we need as much notice as possible. If you choose to cancel this service and are to give us less then the 48 hours notice required, you will be charged a minimum cancelation fee of 3 hours x the hourly rate of your service to cover costs for the cleaners.
Remember our office is closed every weekend and on public holidays so if you are trying to contact us we will not receive your messages until our business re opens on the next business day.